Terms & Conditions

Application, variation and termination of these Terms and Conditions
These Terms and Conditions govern the website operated and provided by I’m With You ABN 11 669 465 749.

Any use of I’m With You website by you constitutes acceptance of these Terms and Conditions.

I’m With You may at any time, in its sole discretion, amend, vary or modify these Terms and Conditions without notice.

Modifications to these Terms and Conditions will be effective immediately and any subsequent use by you of this website will constitute your acceptance of the modifications and the then-current terms and conditions of use of this website.

I’m With You may, without notice, terminate or suspend this website or any part of the website at any time.

Privacy
Any personal information received by I’m With You will be collected and disclosed in accordance with I’m With You Privacy Policy (as updated from time to time and available here).

Disclaimer and Liability
While I’m With You provides the website and its contents in good faith, I’m With You does not accept liability or responsibility for any content or material on this website, including for the accuracy, completeness, authenticity, reliability or timeliness of the content;

I’m With You does not represent or warrant that this website, any files obtained from or through this website are free from harmful code, computer viruses or other defects;

To the extent permitted by law, I’m With You expressly excludes all conditions and warranties (including warranties as to merchantability, non-infringement of intellectual property or any other rights or fitness for a particular purpose), guarantees, rights and remedies, liabilities and other terms that may be implied by custom, statute or common law in relation to any information or materials on this website or any websites linked to this website; and

I’m With You is not liable for any consequential losses (including any loss of revenue or profits, loss of anticipated savings, loss of data, loss of value of equipment, any penalties or fines imposed by a regulator and any loss that is indirect loss) that you suffer or for any costs, damages, expenses, loss or charges that you incur as a result of your use any information or materials on this website or any websites linked to this website.

Intellectual Property
Intellectual property rights (including any copyright, trademark rights) in the content on this website, vests in I’m With You, subject to any third party rights.

Nothing contained on this website is to be construed as granting a licence to use any content on this website. You may not use, reproduce or modify any content displayed on this website including I’m With You logo without I’m With You written consent.

You may not pass off content from this website as your own. This includes the practice of ‘Framing’ this website within another website as well as copying and re-using parts of the website.

Images are sourced from Shutterstock and/or Canva. Shutterstock and/or Canva, are third party providers, images are provided on a paid license and are not to be used, reproduced or modified without the appropriate license.

Cookies and other features of our website
This website uses cookies to identify visitors to this site, gather statistical information, store user preferences, activity, and session information. I’m With You uses cookies to improve security, enhance website functionality and improve its services. By using this website, you are consenting to I’m With You use of cookies on your device.

You can disable cookies in your browser settings. However, adjusting these settings may affect the functionality of this website.

Information stored in cookies can include:
The identity of the page or services you are requesting;
The type of browser or operating system in use;
Time and date of access; and
The internet address of the website from which you navigated from to reach our website.

Cookies do not store personal information such as:
your name
email addresses
phone numbers

I’m With You uses web analytics and session recording technology provided by third party service providers such as Google Analytics. These services use cookies to assist us to understand how visitors access and utilise our site. For more information see I’m With You Privacy Policy (as updated from time to time and available here).

I’m With You also uses JavaScript, which is a programming language that helps our website work. In order to use our website, we recommend that you have JavaScript enabled in your browser settings.

Governing Law
The laws of the State of VIC, Australia govern these Terms and Conditions and any agreement formed under them. You and Standards Australia irrevocably and unconditionally submit to the non-exclusive jurisdiction of the Courts of the State of VIC, Australia.

Georgia Wright

Sales and Marketing Manager and a Support Coordinator

Georgia Wright is the Sales and Marketing Manager and a Support Coordinator at I’m With You. She helps connect people with disability and older Australians with the right supports, while also leading the organisation’s marketing and community outreach.

 

With a client-first approach, Georgia focuses on making the process simple and respectful — taking time to understand each person’s goals, preferences, and circumstances, then helping coordinate services that support independence, inclusion, and quality of life.

 

In her marketing role, Georgia works to raise awareness of I’m With You across Australia strengthening relationships with local communities and ensuring individuals and families can easily find clear, trustworthy information about available supports.

 

Georgia is known for her warm communication style, strong attention to detail, and commitment to helping people feel informed and supported at every step.

Mary Mitchell

Clinical Lead for Neurological Disabilities

Mary Mitchell is the Clinical Lead for Neurological Disabilities at I’m With You. She provides clinical leadership and guidance to ensure supports are safe, evidence-informed, and tailored to each person’s goals — helping clients build independence, confidence, and quality of life. With over 35 years experience as a Registered Nurse, including neurological departments and rehabilitation, Mary has a wealth of experience ensuring that our participants and clients are supported safely.


With deep experience supporting people living with neurological conditions, Mary works closely with clients, families, and support teams to understand individual needs and translate them into practical, person-centred care plans. She supports staff with training,


clinical oversight, and best-practice approaches, helping ensure consistent, high-quality support across day-to-day services.

 

Mary is known for her calm, compassionate approach and strong attention to detail. She is committed to empowering clients to participate in their community, maintain choice and control, and achieve meaningful outcomes in a way that feels respectful, collaborative, and sustainable.

Owen Brady

Psychosocial Recovery Coach

Owen Brady is a Psychosocial Recovery Coach at I’m With You, supporting people living with mental health challenges to build confidence, strengthen daily living skills, and work towards goals that matter to them.

 

Holding a Diploma of Community Services, Owen brings extensive, hands-on experience working in the community across a range of mental health settings. He takes a practical, person-centred approach — helping clients develop routines, connect with the right services, and build the supports that enable greater independence, choice, and control.

 

Owen is known for his calm, respectful communication style and his ability to build trust. He works alongside clients, families, and support networks to create realistic, sustainable pathways to recovery and improved wellbeing.

Sarah Ojo

Clinical Lead for Psychosocial Disabilities

Sarah Ojo is the Clinical Lead for Psychosocial Disabilities at I’m With You. With a Mental Health Nurse Practitioner qualification, she provides clinical leadership and oversight to ensure supports are safe, person-centred, and aligned with each client’s goals — helping people build stability, confidence, and quality of life.


Sarah works closely with clients, families, and support teams to understand individual needs and develop practical, strengths-based approaches that support recovery and everyday wellbeing. She also guides staff through best-practice strategies, clinical consultation, and ongoing support to maintain consistent, high-quality care.

 

Known for her calm, compassionate presence and clear communication, Sarah is committed to empowering clients with choice and control, reducing barriers to participation, and helping people feel respected, informed, and supported at every step.

Vanessa Tay

Occupational Therapist

Vanessa Tay is an Occupational Therapist at I’m With You, supporting people to build practical skills, increase independence, and achieve goals that improve everyday life.

 

Vanessa works alongside clients and their support networks to understand what matters most — whether that’s improving daily living routines, building confidence at home and in the community, or developing strategies that support safety and wellbeing. She takes a person-centred approach, creating tailored recommendations that are realistic, respectful, and aligned with each individual’s needs and preferences.

 

Known for her clear communication and supportive style, Vanessa is committed to helping clients strengthen their capacity, maintain choice and control, and participate more fully in the activities and communities that are important to them.

Dean Jefferson

Director and Founder

Dean Jefferson is the Director and Founder of I’m With You. He established the organisation to deliver high-quality, person-centred disability and aged care supports that help people live with greater independence, inclusion, and quality of life.

 

With a strong focus on dignity, choice, and respect, Dean leads the team to ensure clients and families feel heard, informed, and supported from the very first conversation. He is committed to building a service that is responsive, reliable, and grounded in real outcomes — supporting people to stay connected to their community and achieve goals that matter to them.

 

Under Dean’s leadership, I’m With You supports clients across Australia including rural and remote communities, with a dedicated team focused on consistent, compassionate care.

Darren Rodman

Delivery and Business Strategy Manager

Darren Rodman is the Delivery and Business Strategy Manager at I’m With You. He helps ensure services are delivered smoothly, consistently, and in line with the organisation’s commitment to high-quality, person-centred support.

 

With a strong focus on practical delivery and continuous improvement, Darren works closely with teams across the business to strengthen systems, streamline operations, and support sustainable growth. He brings a strategic mindset to day-to-day service delivery — helping I’m With You remain responsive to client needs while maintaining clear processes and high standards.

 

Darren is known for his solutions-focused approach, attention to detail, and ability to turn plans into action. He is passionate about building a strong service model that supports staff to do their best work and helps clients achieve meaningful outcomes.

Stuart Mollross

Head of Finance

Stuart Mollross is the Head of Finance at I’m With You, overseeing the organisation’s financial operations to support sustainable growth and reliable, high-quality service delivery.

 

Stuart works closely with leadership and teams across the business to ensure strong financial governance, clear budgeting, and efficient processes that help services run smoothly. With a practical, detail-focused approach, he supports responsible planning and decision-making so I’m With You can continue investing in the people, systems, and resources that improve client outcomes.

 

Known for his professionalism and calm, methodical style, Stuart is committed to maintaining transparency, accountability, and long-term stability for the organisation and the communities it supports.

Jayan Samarakoon

Senior Support Coordinator

Jayan Samarakoon is a Senior Support Coordinator at I’m With You, helping people navigate the NDIS with clarity, confidence, and a strong focus on achieving meaningful goals.


With previous experience as an Internal Review Officer for the National Disability Insurance Scheme (NDIS), Jayan brings a deep understanding of NDIS processes, decision-making, and the evidence that supports strong outcomes. He uses this knowledge to help participants and families make informed choices, strengthen their plans, and connect with the right services and supports.


Jayan is known for his calm, respectful communication style and his ability to simplify complex information. He takes a practical, person-centred approach — working alongside clients to build capacity, reduce stress, and ensure supports are coordinated in a way that is sustainable, responsive, and aligned with each person’s needs and preferences.

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About

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Experience

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Fun fact

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