Support services

Comprehensive support for you

Explore our full range of personalised services designed to help you live more independently, confidently, and on your own terms.

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Personal supports

Everyday support designed around your needs

From personal care to daily tasks, we provide flexible, tailored support to help you maintain independence and live life on your terms. Whether you need assistance with routines, mobility, or building life skills, our team works with you to create a plan that suits your goals. We’re here to make everyday life easier, giving you the confidence to focus on what matters most.

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Assistance with daily living

Getting through the day should be simple, not stressful. Whether it’s personal care, meal preparation, or household tasks, we’re here to provide the right support so you can focus on what matters most.

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Short/medium term accommodation

A change of scenery can make all the difference. Whether you need a short break or transitional support, our accommodation services offer a safe, comfortable space with the right level of care to suit your needs.

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Medication

Managing medication can be overwhelming, but we make it simple and safe. Our trained professionals provide reminders, administration support, and monitoring to ensure you’re taking the right medication at the right time, giving you peace of mind.

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High intensity and complex supports

For those with complex care needs, our highly trained team provides specialised support tailored to you. From health management to behavioural or high-intensity care, we ensure your safety and wellbeing.

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Custom SIL program

Tailored SIL solutions to help you find the right home

Finding the perfect home is about more than just a place to live—it’s about comfort, independence, and the right level of support. Our custom SIL program is designed around your unique needs, helping you find a home that suits your lifestyle, preferences, and support requirements.

Whether you need a fully supported environment or just some assistance with daily tasks, we work with you to create a living arrangement that feels right. From sourcing the ideal property to matching you with compatible housemates, we take care of the details so you can focus on settling into a home that truly fits you.

Forensic disability supports

Specialised support for individuals with forensic disability needs

We provide tailored support for individuals with forensic disability needs, ensuring safety, stability, and a pathway to greater independence. Our team understands the complexities of forensic disability and works closely with you, your support network, and relevant services to create a structured, person-centred plan.

With a focus on rehabilitation, community integration, and ongoing support, we help you navigate challenges while maintaining dignity, respect, and a sense of control over your future.

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Telehealth & administration

Professional care and support, accessible wherever you are

Get expert nursing care and support coordination without leaving home. Our telehealth services ensure you receive the guidance, treatment, and assistance you need, all with the convenience of remote access.

Whether it’s managing appointments, handling care plans, or receiving professional advice, we make healthcare more accessible and stress-free, so you can focus on your wellbeing with confidence.

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Telehealth nursing services

Quality care should be accessible no matter where you are. Our telehealth nursing services provide expert medical advice, care planning, and support from the comfort of your home, ensuring you get the help you need when you need it.

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Support coordination

Navigating support services can feel overwhelming, but you don’t have to do it alone. We help you understand your options, connect with the right providers, and make the most of your plan so you can focus on your goals.

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Community access

Helping you stay connected, engaged, and part of your community

Life is about more than just the essentials – it’s about connection, experiences, and doing what you love. Whether it’s attending social outings, participating in community events, or exploring new hobbies, we provide the right support to help you get involved. Our goal is to make it easier for you to stay active, build friendships, and enjoy the things that bring you joy, all in a way that feels right for you.

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Travel & transportation

Getting where you need to go should be simple and stress-free. Whether it’s appointments, social outings, or daily errands, we provide safe and reliable transport to keep you moving with ease.

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Social participation

Community, connection, and fun - whatever social life looks like for you, we’re here to make it happen. From group activities to one-on-one outings, we support you in staying active and engaged in a way that suits you best.

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Real support means more than just showing up, it is about understanding, advocating, and finding solutions that truly make a difference.

Georgia Wright

Sales and Marketing Manager and a Support Coordinator

Georgia Wright is the Sales and Marketing Manager and a Support Coordinator at I’m With You. She helps connect people with disability and older Australians with the right supports, while also leading the organisation’s marketing and community outreach.

 

With a client-first approach, Georgia focuses on making the process simple and respectful — taking time to understand each person’s goals, preferences, and circumstances, then helping coordinate services that support independence, inclusion, and quality of life.

 

In her marketing role, Georgia works to raise awareness of I’m With You across Australia strengthening relationships with local communities and ensuring individuals and families can easily find clear, trustworthy information about available supports.

 

Georgia is known for her warm communication style, strong attention to detail, and commitment to helping people feel informed and supported at every step.

Mary Mitchell

Clinical Lead for Neurological Disabilities

Mary Mitchell is the Clinical Lead for Neurological Disabilities at I’m With You. She provides clinical leadership and guidance to ensure supports are safe, evidence-informed, and tailored to each person’s goals — helping clients build independence, confidence, and quality of life. With over 35 years experience as a Registered Nurse, including neurological departments and rehabilitation, Mary has a wealth of experience ensuring that our participants and clients are supported safely.


With deep experience supporting people living with neurological conditions, Mary works closely with clients, families, and support teams to understand individual needs and translate them into practical, person-centred care plans. She supports staff with training,


clinical oversight, and best-practice approaches, helping ensure consistent, high-quality support across day-to-day services.

 

Mary is known for her calm, compassionate approach and strong attention to detail. She is committed to empowering clients to participate in their community, maintain choice and control, and achieve meaningful outcomes in a way that feels respectful, collaborative, and sustainable.

Owen Brady

Psychosocial Recovery Coach

Owen Brady is a Psychosocial Recovery Coach at I’m With You, supporting people living with mental health challenges to build confidence, strengthen daily living skills, and work towards goals that matter to them.

 

Holding a Diploma of Community Services, Owen brings extensive, hands-on experience working in the community across a range of mental health settings. He takes a practical, person-centred approach — helping clients develop routines, connect with the right services, and build the supports that enable greater independence, choice, and control.

 

Owen is known for his calm, respectful communication style and his ability to build trust. He works alongside clients, families, and support networks to create realistic, sustainable pathways to recovery and improved wellbeing.

Sarah Ojo

Clinical Lead for Psychosocial Disabilities

Sarah Ojo is the Clinical Lead for Psychosocial Disabilities at I’m With You. With a Mental Health Nurse Practitioner qualification, she provides clinical leadership and oversight to ensure supports are safe, person-centred, and aligned with each client’s goals — helping people build stability, confidence, and quality of life.


Sarah works closely with clients, families, and support teams to understand individual needs and develop practical, strengths-based approaches that support recovery and everyday wellbeing. She also guides staff through best-practice strategies, clinical consultation, and ongoing support to maintain consistent, high-quality care.

 

Known for her calm, compassionate presence and clear communication, Sarah is committed to empowering clients with choice and control, reducing barriers to participation, and helping people feel respected, informed, and supported at every step.

Vanessa Tay

Occupational Therapist

Vanessa Tay is an Occupational Therapist at I’m With You, supporting people to build practical skills, increase independence, and achieve goals that improve everyday life.

 

Vanessa works alongside clients and their support networks to understand what matters most — whether that’s improving daily living routines, building confidence at home and in the community, or developing strategies that support safety and wellbeing. She takes a person-centred approach, creating tailored recommendations that are realistic, respectful, and aligned with each individual’s needs and preferences.

 

Known for her clear communication and supportive style, Vanessa is committed to helping clients strengthen their capacity, maintain choice and control, and participate more fully in the activities and communities that are important to them.

Dean Jefferson

Director and Founder

Dean Jefferson is the Director and Founder of I’m With You. He established the organisation to deliver high-quality, person-centred disability and aged care supports that help people live with greater independence, inclusion, and quality of life.

 

With a strong focus on dignity, choice, and respect, Dean leads the team to ensure clients and families feel heard, informed, and supported from the very first conversation. He is committed to building a service that is responsive, reliable, and grounded in real outcomes — supporting people to stay connected to their community and achieve goals that matter to them.

 

Under Dean’s leadership, I’m With You supports clients across Australia including rural and remote communities, with a dedicated team focused on consistent, compassionate care.

Darren Rodman

Delivery and Business Strategy Manager

Darren Rodman is the Delivery and Business Strategy Manager at I’m With You. He helps ensure services are delivered smoothly, consistently, and in line with the organisation’s commitment to high-quality, person-centred support.

 

With a strong focus on practical delivery and continuous improvement, Darren works closely with teams across the business to strengthen systems, streamline operations, and support sustainable growth. He brings a strategic mindset to day-to-day service delivery — helping I’m With You remain responsive to client needs while maintaining clear processes and high standards.

 

Darren is known for his solutions-focused approach, attention to detail, and ability to turn plans into action. He is passionate about building a strong service model that supports staff to do their best work and helps clients achieve meaningful outcomes.

Stuart Mollross

Head of Finance

Stuart Mollross is the Head of Finance at I’m With You, overseeing the organisation’s financial operations to support sustainable growth and reliable, high-quality service delivery.

 

Stuart works closely with leadership and teams across the business to ensure strong financial governance, clear budgeting, and efficient processes that help services run smoothly. With a practical, detail-focused approach, he supports responsible planning and decision-making so I’m With You can continue investing in the people, systems, and resources that improve client outcomes.

 

Known for his professionalism and calm, methodical style, Stuart is committed to maintaining transparency, accountability, and long-term stability for the organisation and the communities it supports.

Jayan Samarakoon

Senior Support Coordinator

Jayan Samarakoon is a Senior Support Coordinator at I’m With You, helping people navigate the NDIS with clarity, confidence, and a strong focus on achieving meaningful goals.


With previous experience as an Internal Review Officer for the National Disability Insurance Scheme (NDIS), Jayan brings a deep understanding of NDIS processes, decision-making, and the evidence that supports strong outcomes. He uses this knowledge to help participants and families make informed choices, strengthen their plans, and connect with the right services and supports.


Jayan is known for his calm, respectful communication style and his ability to simplify complex information. He takes a practical, person-centred approach — working alongside clients to build capacity, reduce stress, and ensure supports are coordinated in a way that is sustainable, responsive, and aligned with each person’s needs and preferences.

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